Frequently Asked Questions

Do I need an appointment to drop-off merchandise for consignment or to sell my items to you? An appointment is not necessary, come in anytime during regular store hours (10-6 Mon thru Sat).

Is there a minimum or Maximum number of items that I can bring in one visit?  To open an account you need 10 priceable items.  Every visit after that you can bring any amount you want within reason. 

Do they have to be on hangers or how do I pack my items to bring them to you? Neatly folded in a box or bag is just fine with us. Please keep your hangers at home.

I have never consigned before, how does it work? Bring us your mall brand, currently fashionable in excellent condition,  freshly laundered/cleaned items....according to our seasonal consignment calendar.  We will tell you what we think we can sell and what we will donate to Frugality (or you can take it back home with you).  We assign an account number to you and we price all of your current season items under your account. Your fashion has a consignment period of 90 days. When the item sells you get 40%-50% based upon the selling price of your item, less any fees. Any consigned items that you wish to have back must be picked up before the end of the 90 day selling period otherwise we donate them for you.  You can check your account, use your store credit, or pick up your money anytime. We will mail a check to you only if you call and request one.

Can I pick up my items if they do not sell? Yes. If you come in before your 90 day consignment period is over we will give you a list of what is still available and you can collect your items. After 90 days, we will donate them to Frugality NFP (in Fairbury...a charitable thrift store that donates its profits to a different Livingston County Charity every month) or another charity of our choice.

I do not want to consign my items, can you just buy them from me? Yes, bring us your name brand items and we will make you an offer. Since we are taking all of the risk by giving you cash up front, you may get more $$$ by consigning your items. We do not give cash now for furniture or children's clothing under size 4T, however, we do consign/sell these items.  The top three reasons that we do not give "cash now" for an item is condition, style, and odor.  Make sure your items are of current fashion (purchased for more than $10 new in the last 2 years), and free of stains, holes, pilling, fading, and odors (smoke and moth balls are the top 2). 

Can you tell me over the phone the price that you will pay me for an item? As with consignments we must actually see the item first. We decide our offer price based upon the brand, condition, and supply/demand of the item. Our customer’s preferences always guide our buying/consigning decisions.

Furniture is heavy and hard to haul, Can I e-mail a picture of it to you before I bring it in?  Yes, we can tell you by e-mail pics whether it might be worth the effort or not.  However, after we inspect it in person, it is still possible that we will not accept it for consignment.  We have a delivery truck.  For a fee we can pick up and deliver call 815-692-4194 for details.